Get in touch

We'd love to
hear from you

Got a question about Invoiciti? Need help with your account? Want to give feedback? We're here and we respond fast.

We typically respond within 24 hours
Ways to reach us

Choose how you want to connect

We're available across multiple channels — pick what works best for you

Replies within 24 hours
✉️
Email us

For detailed questions, account issues, billing enquiries, or partnership opportunities. We read every email personally.

hello@invoiciti.com
Usually replies within 2 hours
📱
WhatsApp

Quick questions and fast support — chat with us on WhatsApp during business hours. The same channel you use for invoicing!

Chat on WhatsApp
Follow for updates
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Follow on X

Stay updated with new features, tips for Nigerian business owners, and product announcements. DMs are open.

@invoiciti
Send us a message

Tell us what's on your mind

Use the form to ask a question, report an issue, share feedback, or enquire about anything related to Invoiciti. We read every message.

Common topics
💳
Billing & subscription
Plan changes, payments, cancellation
🔧
Technical support
Bugs, errors, account access
💡
Feature requests
Ideas and suggestions
🤝
Partnership enquiries
Collaborations and integrations
Send us a message

We typically respond within 24 hours. For urgent issues, WhatsApp is faster.

Find us

Based in Nigeria,
serving all of Nigeria

We're a remote-first team based across Nigeria. Our support covers all states — Lagos, Abuja, Port Harcourt, Kano, or anywhere else.

📧
Email
hello@invoiciti.com
📱
WhatsApp support
Mon–Fri, 8am–6pm WAT
🌐
Website
invoiciti.com · invoiciti.ng
🇳🇬
Country
Nigeria (WAT — UTC+1)
LagosAbujaPort HarcourtKanoEnuguCOVERAGELagos (main team)AbujaOther major citiesAll 36 states covered
Quick answers

Common questions

Find quick answers before reaching out

How do I cancel my subscription?

Go to Settings → Account → Cancel subscription. You keep access until your billing period ends. No penalties.

I forgot my password — what do I do?

On the login page, click "Forgot password?" and enter your email. We'll send you a reset link within seconds.

Can I change my plan at any time?

Yes — upgrade or downgrade anytime from Settings → Account. Changes take effect immediately.

Is my business data secure?

Yes. We use enterprise-grade encryption and your data is never shared with third parties. You own your data.

View all FAQs →