Help centre

Frequently asked
questions

Find quick answers to the most common questions about Invoiciti. Can't find what you're looking for? Contact us directly.

🔍
🌟 All questions
💳 Billing & plans
📄 Invoicing
👤 Account
📱 WhatsApp & sharing
🏦 Banks & payments
🔒 Security & privacy
Categories
🌟All questions
💳Billing & plans
📄Invoicing
👤Account
📱WhatsApp & sharing
🏦Banks & payments
🔒Security & privacy
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💳 Billing & plans
What plans does Invoiciti offer?
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How do I upgrade my plan?
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How do I cancel my subscription?
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What payment methods are accepted for subscriptions?
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Do you offer a yearly discount?
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What happens when I reach my free plan limit?
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📄 Invoicing
How do I create my first invoice?
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Can I add my business logo to invoices?
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How does VAT work on Invoiciti?
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Can I record partial payments?
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How do I download an invoice as PDF?
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Can I edit an invoice after sending it?
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👤 Account
How do I reset my password?
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Can I sign in with Google?
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How do I update my business name or address?
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Can I delete my account?
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Can I have multiple businesses on one account?
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📱 WhatsApp & sharing
How does WhatsApp invoice sharing work?
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Does my client need an Invoiciti account to view the invoice?
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How do I know when my client has viewed the invoice?
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Can I share invoices in other ways besides WhatsApp?
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🏦 Banks & payments
Which Nigerian banks are supported?
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Does Invoiciti process payments on my behalf?
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How do clients pay me?
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Can I show multiple bank accounts on an invoice?
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🔒 Security & privacy
Is my business data secure?
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Does Invoiciti sell my data?
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Can my clients see my account details?
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What happens to my data if I cancel?
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